Online Craft Shop Beats Major Retailers For Award GMC Invite You to Join The Tea Party Cake Maker Designs Royal Range Crafts Council Discuss Survey Findings Stationery Hits the Headlines  ‘Fantastic’ Response to Mary Portas Scheme In the Studio Retail Clinic On the Shop Floor Insider’s View And the Winners Are… Rico on the Catwalk TV Bosses Search for Sewing Enthusiasts Knitted Serpent Roars into Life for Carnival Worcestershire Arts Trail Celebrates Queen’s Jubilee   Amy Butler’s New Release Craft Club Hits the Big Screen When Vicky Met Theo Retailers Report Steady March Traditional Skills Aims for Award Modern Mums Too Busy To Sew New Creative Crafts Show Comes to Leeds On The Shop Floor Retail Clinic Where There’s Wool, There’s a Way Home Sewn Stephanie Weightman Returns Home to QVC Consumers Applaud Creative Innovation New Craft Skills Awards Scheme Free Workshops for Show Visitors Putting on a Good Show Calling all Creatives Great British Baker Set For Cake International Time to Get Voting! Anthea Turner is Officially the Face of Create and Craft Woolfest Gets Bigger and Better British Library Creative Bonanza Talent Galore at the Quilt Fair It’s Showtime Trend Watch 2012 Cool Tools Last-minute high street boom? Fashionable Theme for Stationery Show 2012 Cbeebies Mister Maker Set for Hobbycraft Appearances Knitters Create Giant Woolly Christmas Tree New show for Dawn Bibby Crafts Council Celebrates 40 Years Investing in a Positive Future for Creative Industries Sknitch at The Clothes Show Live Proves a Hit Charity Shop With a Touch of Craft The Knitting and Stitching Show Proves a Success New Look for Creative Crafts Show Appeal Saves Knitting Club Craft Club Needs You Kirstie Allsopp Teams Up with B&Q Royal Beading 63% of Shoppers Plan to Spend More This Christmas Grannies For Hire! Britney Spears is Sewing’s Latest Fan 43% of Women are Getting Crafty this Christmas Knitting Sees a Surge of Male Customers ITV’s Daybreak Launches Art Stars Competition Prison Embroidery: On TV Tonight Hobbycraft Launches Kids’ Parties Seven New Hobbycraft Stores to Open Lace, Knitwear and Crochet Lead the Pack at London Fashion Week Top Five Home Décor Trends John Lewis Launches £23million Marketing Push Sweat Shop Sewing Cafe hits Selfridges Lily Allen Turns Homemaker What does Westfield mean for Indies? Craft Club Calls for Volunteers Retailers Take Craft to the Southbank! John Lewis Celebrates Wool Week QVC: Britain Gets Even More Crafty Another Opening in Sewing Cafe Boom Kanban Saved from Administration Hobbycraft 4th New-Look Store Opens Hobbycraft’s Doors Smashed by Rioters London Riots: Retailers React New Exhibition Celebrates Modern Wool Knitting Just Keeps Getting Cooler Hobbycraft Announces 18% Rise in Earnings BBC’s The Office Actress Launches Wheelchair-friendly Crafting Centre Knitting Project Prepares for Queens Diamond Jubilee The Internet is Helping the High Street Art & Craft Books saw the Biggest Growth in 2010 Julia Roberts - Knitting’s Latest Die-Hard Fan Key Home Decor Trends Identified Knitting Takes One Million Hits a Month Creative Stitches & Hobbycrafts Back and Better than Ever! Pottery Factory is Saved to Preserve Craft Skills Dressmaker Urges Younger Generation to Get Involved Shoppers Still After a Bargain Cross-Stitch Officially Cool STAEDTLER Launches Competition Worldwide Knit in Public Day: Stitch London Plans Crawl The Quilters’ Guild Needs your Votes Sizzix’s Top Five Trend Predictions Dawn Bibby Defects to Create & Craft TV
426
A Happy New Year?
by Anna Blewett
Listed under: One Voice
Published: Monday, December 01, 2008
Time for a check up? Financial expert David Robertson shares the secrets to a healthy and wealthy business
While Christmas is a busy time for many owners and managers who are trying to finish 2008 on an even keel and find the time to plan for the next twelve months, reviewing business practices is an invaluable exercise for the year ahead. With another tough year upon us, owners and managers that invest the time now will reap the rewards of their efforts well in to 2009. So how can you achieve this?

1 Be Realistic
Whether you are just starting out, or want to develop your business further in the new year, be realistic about what you can achieve. Know your strengths and how they can be best be utilised within your operating environment and the current economy. Don’t be afraid to seek professional advice where both you and your business will benefit.

2 Get Protection
In the current climate being prepared for bad debt is crucial, avoid payment problems before they happen. Research shows that 47% of owners and mangers have no provisions in place to cope with bad debt. Investing in bad debt protection ensures you receive payment, even if your customer becomes insolvent, bringing security and peace of mind to areas otherwise beyond your control.

3 Review Suppliers
Are you getting the best deal from your suppliers? Shop around and negotiate longer credit terms – you don’t get if you don’t ask! Suppliers are keen to keep as much business as they can so take advantage of any special deals on offer.

4 Keep in Contact
Can your customers contact you easily? How do you communicate with your core customers? Regular communication is key to knowing your customers and keeping your business at the forefront of their mind. Assess the communications tools you currently use – from the simple things such as answering machine messages, to customer newsletters and your company website. Don’t be afraid to blow your own trumpet. Establish what makes your business unique (whether it's cheaper, got greater choice, more locally based, or more innovative than the competition) and let people know about it.

5 Read the Small Print
If you are looking to secure business funding don’t be tempted by the largest amount without thoroughly understanding the fee structure and reading through all the terms and conditions. If the sum on offer from one lender is significantly larger than the rest, you could still pay dearly so be sure to go through all the small print. There are many alternative finance solutions, such as invoice finance, available instead of the traditional bank loan or overdraft. Make sure you explore all the options before signing on the dotted line.

6 Be Prepared
Businesses need a nest egg too. From a surprise tax bill to a quiet patch, it’s good to ensure you have the funds available for the unexpected. Regularly review your financial arrangements to ensure they are in tune with your ongoing needs.

7 Cash is King
You’ll need a strong cash flow to keep your business afloat so if this is stalling because of orders waiting to be confirmed and late payments it may be time to enlist outside help. Invoice financiers allow businesses to raise finance based on the value of their outstanding sales invoices, releasing up to 85% of the value as it’s raised. A much-needed cash injection is provided up front and then an ongoing source of funding that grows in line with your sales growth. Invoice financiers also provide a valuable collections service to chase outstanding payments.

8 Take a Fresh Look
Are you sitting on a cash cow without realising it? Take time out to look afresh at your business offering and operating area because even a slight shift that perhaps seemed infeasible even six months ago may now dramatically boost your bottom line.

9 Spend Quality Time
It’s essential you take time out from work if only to tackle any pressing issues with a clearer perspective.  And as well as enjoying some quality time with friends and family, many owners and managers have their best ideas when they are off the premises.

10 Get the Team Behind You
As your business grows it’s important to keep everyone in the loop and drum home the ethos and goals of your company, as well as any recent developments and successes. Including your team in your vision keeps your business focused and strong and builds a loyal and motivated team of employees behind you.

David Robertson is chief executive of Bibby Financial Services

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