“First and foremost, it's essential to make sure you’re covered. By law, all businesses that employ one or more members of staff must have employer’s liability cover for at least £5 million. This provides cover if the company has to pay damages as a result of injury or disease caused in the workplace. Temporary staff are likely to be covered by the business’ insurance policy, so there is usually no need to inform your insurer when extra employees are hired, but according to our research 27% of shop owners don’t currently know whether they need to be covered in the first place.

When recruiting temporary staff, it is crucial to obtain references to ensure prospective candidates are responsible, so make sure their background is thoroughly checked and ask questions about their work ethic, whether their previous employer would hire them again, and if they have ever been subject to disciplinary action. Some insurers offer cover against employees stealing from the companies they work for, however this may be invalidated if adaquate references are not taken prior to employment.

Thorough training and induction is also of utmost importance. Remember, the length and content of the process will vary considerably depending on the nature of the new employee’s role. However, it is absolutely vital to ensure you fully induct all members of staff to make sure they are familiar with the business and its procedures. This should include a tour of the premises, an introduction to colleagues, information about administration processes and a thorough explanation of your customer service expectations. It is also important that employees are thoroughly trained to use any business equipment and machinery relevant to their role. Investing time in this process will help new employees settle into their new roles as safely and effectively as possible, thus increasing their productivity.

Health and safety matters should also be discussed, as temporary staff will not be familiar with the business environment they are working in, or its particular hazards. In order to minimise risks, it is crucial they receive a full health and safety briefing, informing them of what they need to do in a crisis. This will not only ensure the safety of employees and any visitors that come into contact with the business, but it will also protect the company from potential claims.

As with permanent staff, when temporary employees leave the company, it is crucial to ensure all ID badges, passes, swipe cards and keys are collected for security purposes. It is also essential to have formal procedures in place to change all electronic and manual codes to prevent unauthorised access – this may include keys or codes for the safe and alarm system, computer passwords and cash register log in details.

To ensure the wellbeing of all employees, business owners must abide by legislation and allow for regular breaks and provide a rest area. In addition, to keep staff safe, businesses may consider providing them with personal alarms and employing security staff to improve safety during late opening hours.

For further information about Premierline Direct, please visit http://www.premierlinedirect.co.uk or call 0800 107 9373.