British Library Creative Bonanza Talent Galore at the Quilt Fair It’s Showtime Trend Watch 2012 Cool Tools Last-minute high street boom? Fashionable Theme for Stationery Show 2012 Cbeebies Mister Maker Set for Hobbycraft Appearances Knitters Create Giant Woolly Christmas Tree New show for Dawn Bibby Crafts Council Celebrates 40 Years Investing in a Positive Future for Creative Industries Sknitch at The Clothes Show Live Proves a Hit Charity Shop With a Touch of Craft The Knitting and Stitching Show Proves a Success New Look for Creative Crafts Show Appeal Saves Knitting Club Craft Club Needs You Kirstie Allsopp Teams Up with B&Q Royal Beading 63% of Shoppers Plan to Spend More This Christmas Grannies For Hire! Britney Spears is Sewing’s Latest Fan 43% of Women are Getting Crafty this Christmas Knitting Sees a Surge of Male Customers ITV’s Daybreak Launches Art Stars Competition Prison Embroidery: On TV Tonight Hobbycraft Launches Kids’ Parties Seven New Hobbycraft Stores to Open Lace, Knitwear and Crochet Lead the Pack at London Fashion Week Top Five Home Décor Trends John Lewis Launches £23million Marketing Push Sweat Shop Sewing Cafe hits Selfridges Lily Allen Turns Homemaker What does Westfield mean for Indies? Craft Club Calls for Volunteers Retailers Take Craft to the Southbank! John Lewis Celebrates Wool Week QVC: Britain Gets Even More Crafty Another Opening in Sewing Cafe Boom Kanban Saved from Administration Hobbycraft 4th New-Look Store Opens Hobbycraft’s Doors Smashed by Rioters London Riots: Retailers React New Exhibition Celebrates Modern Wool Knitting Just Keeps Getting Cooler Hobbycraft Announces 18% Rise in Earnings BBC’s The Office Actress Launches Wheelchair-friendly Crafting Centre Knitting Project Prepares for Queens Diamond Jubilee The Internet is Helping the High Street Art & Craft Books saw the Biggest Growth in 2010 Julia Roberts - Knitting’s Latest Die-Hard Fan Key Home Decor Trends Identified Knitting Takes One Million Hits a Month Creative Stitches & Hobbycrafts Back and Better than Ever! Pottery Factory is Saved to Preserve Craft Skills Dressmaker Urges Younger Generation to Get Involved Shoppers Still After a Bargain Cross-Stitch Officially Cool STAEDTLER Launches Competition Worldwide Knit in Public Day: Stitch London Plans Crawl The Quilters’ Guild Needs your Votes Sizzix’s Top Five Trend Predictions Dawn Bibby Defects to Create & Craft TV Sewing Cafe Craze Continues HobbyCraft’s 52nd Store Opens Today Hooray for Craft Retailers as the Price of Cotton decreases Pupils Get in the Spirit for Easter Craft Ribbons Create a Stir Crafting launches into mainstream music festivals UK Stationary Showcase Proves a Success The Festival of Quilts Returns for Eighth Year in 2011 Craft Council Aim for 600 New Craft Clubs by 2012 The Changing Face of eBay The Knitting Craze Continues Create & Craft TV’s Empire Rapidly Expanding Aardvark Yarn Hits UK Market BBC Focus on craft industry cotton prices Knitters Raise Almost 5,000 pounds for Red Nose Day Retailers Win 1,000 pounds at Craft, Hobby + Stitch Search Press Scoop the Top Gong at IPA Awards Autumn Fair to include new Hobby & Craft sector Patch Fabrics Moves onto the High Street Mystery Knitter identity revealed Invest in Video Content For Your Website Woolies Joins Forces with Stephanie Weightman and Launches into Arts & Crafts Workshops PR Exercises, not Money-Making Ventures Valley of the Dolls Going Solo Lessons to be Learnt Popular Trade Show Expands into Crafts Oscar Winning Actress Endorses Sewing Crafts Beautiful and Let’s Make Cards! 2010 Awards: The Results Are In! Knitting Sales Soar! Special Report: Creativeworld 2011 Knitting Sales Grow Thanks to Hollywood Star The Year of the Hat Master the Net Knitting and Nattering! World’s Largest Craft Business Snapped Up
347
All for One
by Anna Blewett
Listed under: Retail Clinic
Published: Friday, June 27, 2008
Can independent retailers break the chains? Only if they work together argues Becks Fagg of Design Objectives
The phrase 'two heads are better than one' extends beyond the traditional brainstorming for creativity. As a craft retailer in a challenging trade climate, adopting an outward focus can help weather the uncertain storm of consumer spend.
A case in point is the US trend of ‘Shop Hops’.

The theory is that a retailer identifies its competitors which are geographically close, and they team up to promote a multi-day event where they navigate consumers from shop to shop – hosting demonstrations, workshops and giveaways. Invitations also go out to complementary local businesses (including restaurants, etc.) to offer the influx of consumer traffic special deals to eat local. Coupons and vouchers are a huge incentive for hungry shoppers.

It has proven successful for participating retailers, bucking the trend of NOT working cooperatively with competing retailers. The reasoning behind its effectiveness is that pooling resources creates a much more exciting and attractive proposition for the consumer. By creating a reason to leave cyber shopping behind, bricks and mortar offers a personal 'hands on' experience that brings people together (which social crafters are naturally drawn to) and allows crafters to flavour a collective library of product and inspiration.

Whilst the practice of this case study may be unrealistic in a craftstore-scarce UK – the theory of creating business links with your competitors, as well as complementary businesses, is still relevant and applicable.
Looking at ways to induce a shopper to pay a visit can include looking at the surrounding shops and starting a conversation about cross-market offers. If the bakery can offer a five percent discount exclusively to your customers – and you can offer something in return – you end up sharing consumers (and making their one quick pitstop into a positive shopping experience.)

The consumer mindset is to try and consolidate the task of shopping, which is why supermarkets and the internet are so popular. The ‘all under one roof’ mentality can be replicated by adopting a creative approach to your competitors.
Another example of thinking outside the norm is to find a competitor who stocks alternative product which complements your own product mix. When a customer comes with a specific requirement, they need not leave frustrated as you can pass a recommendation (and win the customer’s trust) or even work out a way to shift stock (depending on how great a business link you forge!)

Other business links can include joint advertising, shared offers/deals, coupons, website link share and printed maps locating other independent craft retailers in the area (which the group of stores all share and give free to customers.)
There really are financial benefits for the savvy and creative retailer who realises that two, three...even four business heads are always better than one.

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